Johan Hanegraaf
Director of Product Management at Arkio
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Recent activity by Johan Hanegraaf-
Official comment Hi Felix, Arkio has a pretty unique security model as we don't store your models in the cloud where others can try to access your data. All Arkio's models, backups, resources, and settings are stor...
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Hi Garrett, The maximum import sizes from this article are for a single large import but we recommend also not exceeding this number for the entire scene as multiple imports will have the same perf...
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Official comment Hi Lyle, All images and 3D models imported to Arkio can be distorted if you edit the objects from the edges or faces. You can also scale images and 3D models proportionally by editing the objects f...
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Hi and thanks for getting in touch This looks like an issue that we've not encountered before and something love to fix in our next updates. Could you share more details on the type of model/geomet...
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Official comment Hi John, Some SketchUp models might have troublesome geometry or references (like textures) that cannot be accessed or processed by our SketchUp plugin. Can you still export small SketchUp models d...
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Official comment Hi Aaron, We currently support 95% Revit materials that have an image applied as a texture but we don't support complex material the procedural textures or bumps, cutouts and self-illumination maps...
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Official comment Hi Henk, Thank you for getting in touch. The 2D version of Arkio (on Mac, PC, and Mobile) currently has some bugs and known issues like the dimension size input UI not working. We're also missing s...
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Official comment Hi Matthew, Thank you for getting in touch! All the Plus content is already visible in the free version of Arkio under the create and paint tabs but will show an orange indicator under the asset to...
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Official comment Hi Danny, Drifting is a common issue for headsets when changing your position over time. The current easiest solution is to manually set and re-align your space to a fixed anchor from time to time....
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Official comment Hi Kristin, Thank you for your support and great to hear you're enjoying Arkio! We're aiming to offer something for professionals and home users and we're glad to hear these additional components w...