Johan Hanegraaf

Director of Product Management at Arkio

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Articles

Recent activity by Johan Hanegraaf Recent activity Votes
  • Colocated mixed reality

    When working together with multiple Meta Quest headsets in one physical space Arkio allows your headsets to be co-located. This makes the headsets aware of each other's position so these users can ...

  • Restoring and managing your Arkio scenes

    When you have faulty geometry in your Arkio scene showing spikey geometry or a red scene plate or if you missing a scene. You can use Arkio's history mode in the scene viewer to find a recent backu...

  • What file types does Arkio support?

      An overview of Arkio's supported files and plugins can be found on our website workflow page and pricing page. Arkio has bidirectional integrations with Revit, Rhino, Sketchup, and Unity. You can...

  • Prepare CAD/BIM files with individualy movable objects in Arkio

    When loading CAD and BIM files to Arkio we combine all the geometry into one object to boost performance on mobile devices. Models exported from Revit, SketchUp and Rhino can have thousands of indi...

  • Manually cleaning and accesing user files

    Temp resource files If you experience problems with your imported/downloaded content like files not loading or your list of imported files showing weird behavior you can clear your temporary resour...

  • Sharing large 3D imports to any device

    BIM/CAD models can have lots of details that need special attention if you plan to load all geometry on smartphones and mobile VR devices. Here are some tips for importing and working with large mo...

  • Arkio runs slow on my device

    Arkio's performance threshold is determined by how much processing power is available on your device. If you are running Arkio on a mobile phone or standalone headset you have less power and memory...

  • Collect and send Arkio's logs

    If you are experiencing issues with Arkio you can use the following paths to gather logs from Arkio to share with us by sending an email to support@arkio.is  The logs have the following file names:...

  • Quest deployments of Arkio

    Quest for Business Quest for Business, makes it easier to manage a fleet of Quest headsets and deploy custom-developed applications via APK files. Official Meta Quest store applications like Arkio ...

  • Buy or edit your Arkio license

    You can buy Arkio Plus, Pro and Enterprise licenses on our website pricing page. The difference between the licenses can be compared in the feature table on the page. You can also start a 14-day fr...