Johan Hanegraaf

Director of Product Management at Arkio

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Recent activity by Johan Hanegraaf Recent activity Votes
  • Release Notes v1.6.4

    Arkio improvements: Overlapping Meta avatars in multiuser are now hidden Fixed Quest users sometimes being muted during a meeting Mic not active warning only shown for current user Passthrough mat...

  • Arkio does not start in VR

    General Troubleshooting When Arkio does not start in VR on Windows it's often due to the headset not being properly detected at the start of the application Please follow these steps to make sure i...

  • Working in Mixed Reality

      With Arkio on the Meta Quest, you can use passthrough mode to mix realities. You can toggle passthrough mode on to see your Arkio worktable in your real surroundings Passthrough is black and ...

  • Optimize larger 3D imports for Arkio on mobile devices

    BIM/CAD models can have lots of details and need some special attention to load on smartphones and mobile VR devices. Here are some steps to keep your models clean so they can be loaded without pro...

  • Desktop & Mobile user interface

    The desktop and mobile versions of Arkio have a similar UI to the VR version. You are still working with objects that automatically collide and glue together like working with geometry in a physica...

  • My scenes appear red or have disappeared

    If your models appear red in the scene viewer and aren't selectable it indicates that these models are no longer valid and will be archived the next time you open Arkio. Models can go invalid durin...

  • Import images, floorplans and sections

    Loading 2D references like drawings, pictures or sketches can be very helpful during the design process. We currently support the loading JPG files (ideal for images) or PNG files (ideal for line d...

  • My microphone is not working correctly in meetings

    If you are using a Windows or Mac device you likely have many microphones connected to your system to choose from. Some of these microphones might not have a working input this will show a warning ...

  • Steam VR controller bindings

    If you are experiencing problems with Steam VR controller bindings you might be missing some headset drivers or using a VR headset that is not (yet) mapped to Arkio's operations. You can find cont...

  • Group

    You can select the grouping tool from the main menu Once in group selection mode, you can draw a bounding box around shapes in the scene. You’ll see each shape included in the selection be highligh...