Hilmar Gunnarsson

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Activity overview

Latest activity by Hilmar Gunnarsson

  • Hilmar Gunnarsson commented,

    1. General & FAQ
    2. FAQ
    3. Does Arkio only work on VR headsets?

    Hi Jose videla herrera, if you buy a Pro license at https://arkio.is/pricing you can use the license on as many devices as you want, although only one device can be active at a time as a Pro license.

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  • Hilmar Gunnarsson commented,

    1. Community
    2. General Discussions
    3. How to join / import objects from different scenes?

    Hi Chris M I'm afraid it's not possible to copy rooms or objects between scenes at the moment. The best way is to export two of the rooms as an OBJ or GLB file and import into the third scene where...

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  • Hilmar Gunnarsson commented,

    1. Getting Started
    2. License
    3. Buy and edit your Arkio paid plans

    Hi MAVF IT if you proceed to the checkout on https://arkio.is/pricing the price will be provided in Euros. Feel free to contact us at support@arkio.is if you have any further questions about pricin...

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  • Hilmar Gunnarsson commented,

    1. General & FAQ
    2. FAQ
    3. What file types does Arkio support?

    Hi MAVF IT these are imported as a mesh, either in OBJ or GLB format.

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  • Hilmar Gunnarsson commented,

    1. Community
    2. Report a Bug
    3. Files to Cloud Oculus Pro not working

    Thanks Ignacio, it's possible the files you're importing on the Quest Pro are too large for the device to handle, can you share what file types and file sizes you're uploading via the cloud?

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  • Hilmar Gunnarsson commented,

    Official comment
    1. Community
    2. Features
    3. Can I record videos?

    Hi Ignacio, yes, you can record videos inside Arkio on Quest and Quest Pro using the video capture functionality of Quest. Just select the Oculus menu button and start the video capture then resume...

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  • Hilmar Gunnarsson commented,

    Official comment
    1. Community
    2. Report a Bug
    3. Files to Cloud Oculus Pro not working

    Hi Ignacio, can you share with us any more details on what happens? Have you linked Arkio on your Quest to the cloud portal and are you uploading the files from the cloud portal to Arkio? If possib...

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  • Hilmar Gunnarsson commented,

    Official comment
    1. Community
    2. Features
    3. We need more shapes and tutorials

    Yup, we hear you! We have a plan to add more shapes. Have you checked out the online help center, e.g. regarding copying https://support.arkio.is/hc/en-us/articles/360002027218-Duplicate and undo/r...

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  • Hilmar Gunnarsson commented,

    Official comment
    1. Community
    2. General Discussions
    3. Help

    Hi Calicreez 100, locking objects as well as more shapes are on our roadmap for sure. It's already possible to lock an imported 3D models when you place it on the table, but the ability to arbitrar...

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  • Hilmar Gunnarsson commented,

    Official comment
    1. Community
    2. Report a Bug
    3. VR and cloud not working, maybe permissions?

    Hi Eduardo “edumo-net” Moriana, when you say there is no data permissions, do you mean the Quest can't import or export to and from the new Arkio cloud portal? Is it possible you need to re-link th...

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