VR and cloud not working, maybe permissions?

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Eduardo “edumo-net” Moriana

• October 30, 2022 10:20

Hi

After updating quest 1 the app can't download files from cloud.

I can see there is no data permissions.

Also the tooltip on the "arm-menu" says "This is a tooltip" 

 

Thanks

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• Official comment

  

  Hilmar Gunnarsson

  • October 30, 2022 13:53

  Hi Eduardo “edumo-net” Moriana, when you say there is no data permissions, do you mean the Quest can't import or export to and from the new Arkio cloud portal? Is it possible you need to re-link the Quests to the cloud portal? https://support.arkio.is/hc/en-us/articles/6690344995613-Cloud-import-export

  Feel free to send us a line at support@arkio.is so we can help you directly figure out what's going wrong

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