New to Arkio so apologies if I've missed this being previously discussed. I created a model using Scaniverse on ios and I can send to Arkio, I can see the model in the library but no matter what I do the model won't be placed in the scene. I can double click, drag, tap with two fingers, etc. So then I emailed myself the model, opened Arkio on a PC which has a Plus license, put the model in the correct folder and I can see it, but when I click on the 3D circle that is the scaniverse model, the "folder" opens only for about 2 seconds, not enough time to click on place as an object, also if I move the mouse during those 2 seconds the folder closes. Similarly on that page the refresh button does nothing. I similarly cannot add any of the example models from the PC or iOS. I can click on them, drag them, double click but nothing happens. Any ideas what I'm doing wrong?
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