Reporting bug

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Deominedash

• March 26, 2021 20:34

Hey there Arkio.

When using your software I've noticed that I can't load in any 3D maps on both PC and VR.

when I go to search up a location nothing pops up, in the tutorial there should be a projected map with 3D buildings but there's nothing except the buildings that are not placed via the map.

On IOS this feature works perfectly fine.

Hopefully you will be able to fix this issue. Otherwise this software is great and I will enjoy using it.

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  Hilmar Gunnarsson

  • March 29, 2021 11:58

  Hi Deominedash, thanks for the feedback and great to hear you enjoy using Arkio.

  Regarding this issue, is the PC you're using on the same network as the iOS device? Are there any firewall settings on the PC that could be affecting the network access to the mapping service?

  Also, does it work for you to start a meeting between the PC and the iOS device in Arkio?

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