Arkio runs slow on my device

Arkio's performance threshold is determined by how much processing power is available on your device. If you are running Arkio on a mobile phone or standalone headset you have less power and memory available when operations go wrong or when lots of geometry is shown in the scene compared to a PC. 

Slow performance in Arkio is often caused by viewing too large scenes or imported 3D model.

The following steps you can follow to troubleshoot and fix performance issues:

• Restart your device
• Load a new empty Arkio scene
• Remove your last saved user files when having trouble selecting an existing or new scene
• Connect to a different Internet source when downloading and trying out the app
• Clear and re-import the loaded resources on your device
• Uninstall and reinstall Arkio

Contact us at support@arkio.is if you tried the above and are still experiencing performance issues on your device or send us some logs so we can assist and figure out what's going wrong.