When you have faulty geometry in your Arkio scene showing spikey geometry or a red scene plate or if you missing a scene. You can use Arkio's history mode in the scene viewer to find a recent backup on your device. Backups of scenes can be found in Documents\Arkio\UserModelsHistory and are made every 2 minutes so a healthy version of your scene can often be found back.
The steps to restore your scene are
1) Click the history mode and navigate to the model/time that looks correct
2) Click restore to bring back the selected yellow platform to your main Arkio scenes
3) Inspect the restored scene to see if it contains all the latest geometry
4) Repeat the steps to find and restore the most suitable scene
Arkio scene save paths
You can also manually backup, rename and restore Arkio scenes from your devices using .arkio files in your Documents\Arkio\UserModels directory. These Arkio files contain all project geometry and download references to all imported resources in the scene.
Arkio scenes are small files stored on your device and can be shared with other devices using an Arkio meeting. Sharing scenes in a meeting will create a duplicate of your existing scene so you always have a backup version before your meeting.
PC
On PC all user files are stored in your documents folder
%userprofile%\Documents\Arkio\UserModels
Mac
In Mac your scenes are stored in a hidden system directory ~\Library You can find this folder by searching for "Arkio" in Finder or using Finder > Go > Go to folder ~\Library
~\Library\Containers\is.arkio.arkio\Data\Documents\Arkio\UserModels
Meta Quest
Accessing files on your Quest requires developer mode to be enabled and connecting your Quest to your PC/Mac using a USB cable
\Internal shared storage\Android\data\is.arkio.arkio\files\Arkio\UserModels
iOS and Android
You can use the file management app on your phone to access user files of Arkio
Files\Arkio\Arkio\UserModels
Manually managing and restoring your Arkio scenes
If you wish to manage many scenes you can rename, move, and delete .arkio files from the above paths using a file browser. Closing and restarting Arkio is required when editing Arkio scenes on your device.
- Cleaning: in case you have a lot of duplicated and unused scenes it's often easier to select them from a file browser and remove unneeded files from there. This can be done directly in the UserModels folder of your device. You can sort files based on the last edit date and size to get an idea of its content.
- Renaming: Arkio files can be renamed using a file browser and keyboard this can be done directly in the UserModels folder
- Backups: You can make a backup of your most important scenes and manually recover them from your devices by making copies of the .arkio files and putting them in your desired backup folders.
- Restoring: You can manually restore and troubleshoot Arkio scenes available on your device by going to the UserModelsHistory and InvalidUserModels folders and find what files are available to you there. The models from these folders can be copied to the UserModels folder to try to load them again at the next start of Arkio
- Corrupted files: Scenes that contain invalid or corrupted geometry will be marked with a red plate and are moved to Documents\Arkio\InvalidUserModels. These files can no longer be loaded in Arkio. You can help us by sharing some of these scenes and troublesome modeling steps with us so we can improve Arkio.
Offline Arkio scene-sharing
Arkio files contain all project geometry and download references of imported resources in the scene. If you share these arkio files with other users they can simply put these Arkio files in their UserModels folder to load that scene in Arkio without a meeting. Custom imported resources in the scene need to be at least shared in a meeting once so that these resources are available on our servers to be downloaded by other devices.
You can simulate this by first sharing the Arkio scene with imported resources to your phone using a meeting. After this, you can gather the .arkio file on Documents\Arkio\UserModels and share them with other users with instructions to put these files in the same directory.
When that user opens Arkio it should then show this scene in their scene viewer and load all the imported resources from our servers.
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