Known issues

Below is a list of known issues, please let us know if you feel something's missing from the list and we'll update the list as we work towards resolving them.

Installation

• If you are experiencing startup issues, it can help to completely remove any old version of Arkio before installing the new version or manually remove the following folders to reset the app.

Modeling

When experiencing modeling issues in Arkio, you can undo the last operation and retry what you were doing. If you have problems loading or editing a scene you worked on before you can retrieve a backup in scene history (saved every 2 minutes)

• Shapes can jump around when using the move or edit tools if more than one guide is nearby
• Child shapes may move unexpectedly when editing the face of a parent shape
• Arkio shapes can be distorted in extreme ways, resulting in inversed or spikey geometry. 
• When moving or editing shapes, only the parent is checked for collision against other shapes
• Possible tesselation issues resulting in some faces of shapes not being displayed correctly after certain modeling operations
• Primitive shapes can't intersect (for now)

UX

• Hands and Meta avatars are only visible on Meta Quest and Meta Quest PC link mode
• Mixed reality features are only accessible on Meta Quest hardware
• Some modeling features are missing or not working as expected in the 2D version of Arkio

Meetings

• If experiencing model problems in a meeting duplicating the active model by the host will often fix the issue and reload the scene for all participants