General troubleshooting
When Arkio does not start in VR on Windows it's often due to the headset not being properly detected at the start. Please follow these steps to make sure it will start in VR mode with our supported VR hardware.
1. Make sure the headset is connected and turned on
2. Reboot your headset app and make sure only a single instance of it is running
3. Make sure the headset is detected and works correctly for other applications
If you are still experiencing VR startup problems after trying these steps you can contact us to see if we can help you fix the issue.
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